Shipping policy

Do you offer free shipping?

Yes! We offer FREE standard shipping across Australia on all orders over AUD $100.

For orders under AUD $100, a flat shipping fee of AUD $10 applies Australia-wide. The shipping cost will be automatically added at checkout before payment.

Where do you ship?

We currently ship Australia-wide, including metropolitan and most regional areas.

How long does delivery take?

Orders are typically processed within 1–2 business days. Once dispatched, standard delivery generally takes:

• Metro areas: 2–6 business days

• Regional areas: 4–8 business days

• Remote locations: Delivery times may vary depending on your location.

Please note that delivery estimates may be affected during peak periods, public holidays, or unforeseen courier delays.

How can I track my order?

Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number, allowing you to monitor your delivery every step of the way.

Can I change my shipping address after placing an order?

If your order has not yet been dispatched, please contact our customer support team as soon as possible. We'll do our best to update your shipping details before your order leaves our warehouse.

What if my order arrives damaged or is lost?

If your parcel arrives damaged, appears to be lost, or you experience any delivery issues, please contact our support team promptly. We'll work with the courier to investigate and resolve the issue as quickly as possible.